Support Status for the FLEX-5000, FLEX-3000 and FLEX-1500

In May 2013 FlexRadio Systems announced that it would discontinue the manufacture of the FLEX-5000A due to component sourcing challenges.  

In September 2014, FlexRadio Systems announced it would discontinue the manufacturer of the FLEX-3000 due to low sales as a result of the introduction of the FLEX-6300.

In April 2017, FlexRadio Systems discontinued the production and sale of new FLEX-1500s due to component sourcing challenges, concluding the very successful and popular FLEX Series of software defined radios.

PowerSDR v2.x Software Support

The FLEX-5000 (both A and C models), the FLEX-3000 and FLEX-1500 are supported in PowerSDR v2.7.2   FlexRadio Systems will no longer provide any future updates to PowerSDR as of April 2017.  However, there are various third-party versions of PowerSDR that provide new and extended capabilities for the FLEX Series product line and we encourage you to try them out.

PowerSDR Technical Support

FlexRadio Systems shall provide technical support for PowerSDR v2.7.2 for the foreseeable future.  Technical support for the FLEX-5000, FLEX-3000 and FLEX-1500 is available from our technical support team by entering a HelpDesk support ticket at any time.

Hardware Service and Support

Our Service department is stocked on FLEX-5000, FLEX-3000 and FLEX-1500 components and will service the FLEX-5000, FLEX-3000 and FLEX-1500 indefinitely as long as components are available.

The FLEX-5000, FLEX-3000 and FLEX-1500 are and will continue to be highly sought after amateur radios.  Their unique and mature set of features makes them top tier amateur radios that will continue to provide excellent service for years to come.

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2 Comments

  • 0
    Avatar
    JAMES BELLINI (K9HKS)

    I have recently purchased a used flex 3000, my first SDR radio. Small learning curve but it is working with my Dell Inspiron computer perfectly! I am able to run HRD free version wthout any problems. At the same time I can search the internet and everything works 100% I get unsolicited audio reports telling me I have outstanding audio. I work SSB for the most part but cw works fine. When I first got the 3000 I talked with Dudley several times and he was very helpful. Just want to say I am very happy with the Flex 3000. I have been a ham for 58 yrs and didn't think I would adapt to a SDR . Well I don't see me returning to a radio with knobs! Thanks again for a wonderful product and outstanding customer service! Maybe someday I will upgrade to a newer Flex but for now I am very happy with the Flex 3000! Jim K9HKS

  • 0
    Avatar
    JAMES BELLINI (K9HKS)

    Was having trouble with flex 3000 freezing up using windows 10. Talked to Dudley and he suggested checking windows 10 for updates. Did that and found several updates and installed them. Everything is working fine again! Thanks Dudley you have been a
    great help to me with learning about a flex sdr radio! I really am enjoying the flex 3000. !!

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