Tim Ellison

Accessing your open HelpDesk tickets is very simple.  You first access the FlexRadio HelpDesk portal (https://helpdesk.flexradio.com/hc/en-us) which is this web page.  The minimum browser versions ...

The FLEX-6000 has a feature that allows for connecting either a serial or BCD connection from the radio hardware to third-party devices for passing band data and other limited other controls for se...

With early models of the Maestro version A, the main VFO tuning knob was slightly out of balance and would continue to rotate if the finger dimple was at the 9-12 or 12-3 o'clock position.  To reso...

Content provided by: Mike, VE3CKO Thought it might be useful to some to detail my experience with the 8 x 2 Antenna Genius Plus. I've had a cluster of Alfa-Delta switches to select the multiple bea...

Recent Win10 updates can leave the FLEX-1500 Streaming USB driver inoperable and will need to be manually removed and the driver reinstalled. Remove the FLEX-1500 Streaming USB Driver from your PC ...

Content provided by: Kari, SM0HRP Assumptions: You use Writelog version 12.20 D or later. SDR 2.0.19.98. TX delay has been set to 0 ms.This article applies to dual SCU radios, like the FLEX-6700, F...

If you have your radio connected directly to your computer which has wifi Internet access and you need your radio to access the Internet to download a SmartSDR license, you will need to configure p...

In order for remote access to a FLEX-6000 to work using SmartLink, the Internet router where your radio is located must be able to accept an outside connection from the Internet in order to make a ...

After installing SmartSDR for Windows, you may encounter a warning that the kernel-mode WDM DAX driver does not have a valid digital signature and Windows renders the driver unavailable. First off,...

In order to keep your FLEX-6000 operating optimally, periodic cleaning to remove accumulated dust is recommended.  Usually, a once-a-year cleaning is sufficient when the radio is used in a conditio...