Manually Reinstalling the FLEX-1500 Streaming USB driver

Recent Win10 updates can leave the FLEX-1500 Streaming USB driver inoperable and will need to be manually removed and the driver reinstalled.

Remove the FLEX-1500 Streaming USB Driver from your PC

Prepare your system for reinstalling the FLEX-1500 Streaming USB driver

Power off your FLEX-1500 and shut down PowerSDR

Select the Proper Driver Folder for your Operating System

Navigate to the proper FLEX-1500 driver folder located in the PowerSDR 2.x application directory using Windows Explorer. If you are using a 64-bit operating system, select the 1500 Driver64 folder. If you are using a 32-bit operating system, select the 1500 Driver32 folder.

Uninstall the FLEX-1500 Driver

Right Click on the uninstall.bat file and select "Run As..." and use the Administrator account
This will uninstall all previous drivers.  Reboot your PC once this is done.

 

Installing the FLEX-1500 Streaming USB Driver to your PC

Install the FLEX-1500 Driver
Navigate to the proper FLEX-1500 driver folder located in the PowerSDR 2.x application directory using Windows Explorer. If you are using a 64-bit operating system, select the 1500 Driver64 folder. If you are using a 32-bit operating system, select the 1500 Driver32 folder.

Right Click on the wd_install.bat file and select "Run As..." and use the Administrator account
This will install the FLEX-1500 streaming USB driver 

Power on the FLEX-1500. This will complete the installation process.

Verify that the USB Driver was Installed

With your radio powered on, check in Device Manager and make sure there are two components listed under the FlexRadio hardware category.

  • FLEX-1500 Software Defined Radio
  • FlexRadio USB Kernel Driver

The FLEX-1500 Software Defined Radio driver is the low-level driver that is responsible for low-latency radio control and with a properly installed driver, will always be displayed even if the FLEX-1500 is not attached and powered up. The FlexRadio USB Kernel Driver is the high-level device specific portion of the low-latency radio control driver. Both of these drivers work together to provide hardware control of the radio from the PC.

If both of these driver components are displayed, then the driver is installed correctly and the FLEX-1500 is properly communicating with the PC.

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